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Knowledgebase
Facebook - Accepted payment methods
* Credit & debit cards
* Facebook Account Balance
* Paypal
* Local payment methods
For more information on Facebook payments, please tap here
https://www.facebook.com/help/248471068848455/?helpref=hc_fnav
[...
Please read the following before you submit any business proposal to
Gambino:
* Although we would like to enthusiastically embrace every idea
proposed to us, regretfully, our investment strategy and internal
objectives do not allow us to do so.
* Ga...
Have you already tried our free trial subscription which provides
additional benefits in the game
and now you’re ready to choose between a Standard plan or a Premium
one to actually subscribe?
Then you have three options where to buy a subscription in G...
CAN I PLAY IN MULTIPLE WINDOWS?
People who spin with us via mobile devices and browsers are in the
same competitive area, so in order to provide fairness for everyone
there is no option to play via a single account in multiple windows
or devices.
Gambino Slots brings a Las Vegas feel online, but it is not real
gambling. The main purpose of the game is to have fun and try your
luck in risk-free environment of your own home!
The in-game currency is introduced only as a measurement of your
progress...
CHALLENGES
Challenges are a great feature intended to make the game more
interesting and one more way to get additional G-Coins.
A challenge represents a task of 4 steps a player should
complete over a certain period of time.
Upon completing one step y...
CONSEQUENCES OF MISCONDUCT & LIST OF UNACCEPTED BEHAVIOR.
We take pride in our Community and want to contain it friendly and
enjoyable for everyone. In order to do that, this list of Terms has
been created:
* Be respectful. No offensive, misleading ...
Boosters may be used during the contests. They _DOUBLE PTS_ you
receive during the contest
and last for _10 MINUTES_. To activate a booster you can click on
the _lightning symbol_ on the board of participants.
Each day players receive one free booster, ...
Contest Leaderboard
The Contest Leaderboard has been created to gather the best contest
players in one place! The top 100 players with the highest score are
now displayed in the Contest Leaderboard section.
This feature is available for all players start...
CONTESTS
If you are eager to compete with other players while playing your
favorite slot while getting a chance to get a huge reward check out
the Contests!
* PARTICIPANTS
Participates everyone, who joins a contest. You enter the contest upon
getti...
You can now find news, tips and special promotions from Gambino Slots
even easier. We are now on Twitter! Follow us
here: https://twitter.com/Gambino_Games
[https://twitter.com/Gambino_Games]
We think each of you has ever faced with both winnings and a
sequence of losses in the game.
In slots games, this is quite natural. Winnings and losses are the
integral parts of slot games.
This is the main essence of gambling: you make a bet and check ho...
Welcome to Gambino Slots, one of the best online casino games you've
ever played.
We are blessed to have you as a Family Member!
Right after you joined the app, you got this welcome post with a gift
to show how we are happy to see you here :)
Upon colle...
GIFTS
At Gambino Slots, in an effort to encourage our players to help one
another, we enabled Gifts sharing.
- You can send gift G-coins to your friends.
- Giving a gift won't cost you anything.
- You can send only one gift to any given friend each da...
HOW CAN I GET FREE COINS?
COINS LINKS.
Run out of coins? Want to accumulate a large balance before going big?
Then it’s time to collect the Free Gifts! Every day we post lots of
freebies for you to grab on our Fan Page and Twitter! Also, you can
join ...
As you may know, all our billing transactions, as well as
subscriptions, are handled directly by the Google Play, iTunes,
Facebook, Amazon and Microsoft Stores.
Therefore, our Support Team technically is not able
to subscribe/unsubscribe a player.
While ...
HOW DO I PROGRESS FASTER?
If your goal is to level-up faster, there are some hints that may help
you maximize the efficiency of your progressing:
* The amount of experience gained equals your bet. So placing a
bigger bet is a good idea for faster le...
The current amount of Loyalty Points is divided by the required sum of
Loyalty Points. Then this sum is multiplied by 100 %.
As soon as you collect the necessary amount of loyalty points, you'll
progress to the next VIP tier and the bar will be updated.
So, you know the extra-special Gambino Subscriptions are here - and
you absolutely love being VIP!
Now, you really want to decide on a plan (Basic or Prime) and
subscribe - these are the ways to do it:
1. Go to the Subscriptions section on the Payment ...
In Google Chrome:
* On your browser toolbar, click MORE .
* Point to MORE TOOLS, and then click CLEAR BROWSING DATA.
* In the "Clear browsing data" box, click the checkboxes for COOKIES
AND OTHER SITE AND PLUG-IN DATA and CACHED IMAGES AND FILES.
...
We try to answer common questions with our FAQs, so please take a
moment to browse these helpful articles. The easiest way is to search
by keyword, or browse by category.
If you have lost your account:
If your account was at any point linked to Facebook...
You can collect free G-coins:
* directly from the Fan
Page https://www.facebook.com/GambinoSlots/
[https://www.facebook.com/GambinoSlots/] (expire after 36-48 hours)
* or in your Facebook feed, by clicking on your friends Gambino
posts (links expire...
In order to reinstall the game on Facebook you are to follow these
steps:
* Click in the top right of Facebook and select _SETTINGS_.
* Click _APPS_ in the left side menu.
* Hover over the app and click _X_.
* Go to the _FAN PAGE_ and click _PLAY...
The following actions may increase the device performance and impact
on the work of the game.
1. Stop applications which you don't currently use while playing
Gambino Slots.
_HOW CAN YOU DO IT?_
* Open _SETTINGS _on your Android >> _APPLICATION MANAG...
The following actions may increase the device performance and impact
on the work of the game.
1. Completely exit running apps which you don't currently use while
playing Gambino Slots.
How can you do it? Double tap the home button to bring up the
multi-...
In order to adjust the sharing of achievements, it's necessary to
check the following settings:
A. Open SETTINGS in the game.
- Turn on/off "SHARING" in accordance with your preferences.
B. Open SETTINGS on Facebook.
- Go to "Your Apps".
- Click...
If you've lost access to your Facebook, please see Facebook Login and
Password
[https://www.facebook.com/help/283100488694834?helpref=about_content]
page for instructions.
We cannot access Facebook account information so for help with
recovering lost a...
In order to bring your friends back do the following:
1. Open Settings on Facebook->Blocking->Block apps.
2. Add Gambino Slots to the list of blocking apps.
3. Unblock Gambino Slots.
Orders are usually delivered instantly but sometimes may take longer.
When such delays occur it means the purchase is still being processed.
There is no need to try purchasing the same pack again - it should
arrive soon!
If you still haven’t received a ...
Gambino Slots is an online game which means all players need to be
playing the same version, and nobody can switch back to an older
version.
We understand that sometimes it is difficult to introduce new
attributes to the game that will please all player...
1. Open game settings and turn on notifications.
2. Turn on notifications of the game on your Android. How can you do
it?
Open settings >> Application manager >> Find Gambino Slots there and
click on it >> Turn on notifications.
We value all feedback and suggestions about Gambino Slots. The best
place to give us your ideas on how we can improve your Gambino Slots
experience is through our ticket system. Our staff regularly reviews
user-submitted ideas and pass them along to the t...
If you lost your game progress after trying to connect to Facebook (or
for any other reason), please contact our Gambino
Slots Support Team. Make sure to do so from the device you were
playing the game on. With this ticket our Support
specialist will re...
Here at Gambino we don’t process payments for in-app purchases nor
have access to any of your credit card information. That’s because
the payment transactions themselves are completed through Apple’s
App Store, Facebook or Google Play (depending on your d...
If you suspect that there’s been fraudulent transaction on your
account you should immediately contact Facebook, Apple (for iOS
devices) or Google (for Android devices), who control the transaction
process.
For Apple (iOS) devices:
Visit Apple support...
Yes, Gambino Slots is entirely free!
We do offer the option to purchase in-game currency (G-coins) for real
money. You can make these purchases through the game itself. These
purchases are handled entirely by the iTunes store and Google Play in
order ...
_JACKPOT _is another option to get more G-coins to spin.
- To take part in the Jackpot competition you should spin to fill the
progress bar until reaching the required number of points.
- Each spin from every player, regardless of the tier and level,
c...
LEVEL LEADERBOARD
In order to learn more about your friends and the current TOP-players
of the game, there is a section called "Leaderboard".
It is located in the Social section.
Then you can switch from the "Invite friends" tab to the "Leaderboard"
t...
Visit our wonderful Fan Page! Connect with us and Like us on Facebook
[https://www.facebook.com/GambinoSlots/].
In order to express our gratitude for your continuous support of
Gambino Slots, we’ve created the Loyalty Card. After every coin
purchase, you will receive a G-Stamp to fill your card.
You can also receive G-Stamps On The House from us during various
eve...
MAILBOX
If you need a reminder what exciting event it is today, whether you
have any unfinished Free Spin rounds or Bonus Games - welcome to the
Mailbox! You can find it in the upper left corner of the Game Lobby:
Once in there you will get an easy acce...
Joining our wonderful The Underworld group on Facebook, you can
participate in entertaining events, get acquainted with new
people, communicate with our active players, and find a lot
of interesting content:
click Gambino Slots - The Underworld
[https://w...
MEGA BONUS WHEEL
Every day at 12 AM your local time you receive a chance to spin the
Mega Bonus Wheel to get various rewards! If you have one or more Free
Spins, you’ll be automatically shown the Mega Bonus Wheel section
upon entering the game. You can ...
If you’ve tried making a purchase but your order was canceled, you
will not be charged for that order.
However, Google Play may put a temporary “reservation” on your
credit card equal to the value of the purchase. But don’t sweat;
these “reservations” c...
PAYMENT PAGE.
Payment Page is essentially an in-game shop, where you can acquire
practically anything in the game. It’s divided into three sections:
G-Coins, Boosters and Subscription and can be accessed by pressing
the “Buy Coins” button near your bala...
PERSONAL OFFER
Upon entering the game you will receive a Personal Offer - a special
kind of purchase with an additional multiplier, which means that it
will grant you more coins. It lasts for two hours so be quick to grab
your exclusive reward!
Person...
Piggy Bank
Piggy Bank is a feature that saves coins with every spin until full
and provides you with an amazing offer when you need it! You can find
it in the upper right corner of the game Lobby:
Here are the principles of its work:
* Every spin you...
If you're having trouble loading the Google Play Store or downloading
the game, please try the troubleshooting steps on the Google Help
Center!
https://support.google.com/googleplay/troubleshooter/6241347?hl=en
[https://support.google.com/googleplay/troub...
We provide useful information about the slot and the features they
include on our official Website [http://gambinoslot.com/].
TEAM CONTESTS
Team Contest is an epic battle where all the members of the winning
team receive a guaranteed award based on the contribution to the total
score. The easiest way to find the slots where the battle contests are
held is by clicking on the "Co...
WHY DO APPS FREEZE OR CRASH?
There are several reasons why the apps keep crashing or freezing. The
app can become unresponsive or it may crash if it is not up to date.
Many apps work a lot better if you have a strong Internet
connection. Another reason i...
TREASURE VAULT
You can receive Free G-Coins right in the Lobby by collecting them
from the Treasure Vault! Every 30 minutes it will fill up and let you
grab your reward.
Moreover, every 5th collecting will bring you double the value!
You can speed-u...
VIP CLUB
The VIP Club is a special system of benefits depending on your Tier.
The bigger your Tier is - the more value you get! You can review all
the Tiers’ benefits and more additional information in the game
itself upon pressing the “View All Benefit...
Do you enjoy watching short videos? Why not watch our works of art on
YouTube
[https://www.youtube.com/channel/UC-ncLJda7lwpzZqjC92Ktdg/feed] and
thus become familiar with the slots you can play in the game? :-)
A pay-line, in simple terms, is the line on which a winning
combination may occur. A winning combination is a combination of at
least three icons of the same type that go one after another on the
pay-line. The number of pay-lines may differ from one slot ...
With Gambino’s Subscription you get all the tools and benefits to
jump and stay on top, including extra Mega Bonus Wheel rewards, faster
Treasure Vaults, doubled reward for every completed challenge, more XP
and a HUGE boost in loyalty points every month!...
If for some reasons a friend or friends cannot be found in the game,
it's necessary to check the adjustments.
A. If you cannot find some friends, _CHECK THE LIST OF BLOCKED USERS_.
1. Open Facebook in the browser.
2. Go to the Settings.
3. Open th...
Your User ID is a unique personal number identifying your Gambino
Slots account. User ID is used in our back-office systems. To find out
your User ID, you can follow these steps:
* If you are playing via browser, you need to enter the game and
click t...
Slot machines available in Gambino Slots can be of different types.
Picking the right device is highly important for a player as every
person wants to play the machine he or she finds convenient because
the main aim of any slot game is to bring _FUN AND E...
Your privacy is of utmost importance! Here at Gambino we don’t have
access to any of your credit card information because the payment
transactions themselves are completed through Facebook, Microsoft
Store, Apple’s App Store or Google Play (depending on ...
We’re always working to improve our game, regularly adding new
features and improving good old ones.
Want to receive news regarding upcoming updates and cool recent stuff?
Please visit our Fan Page to connect with not only our own fantastic
moderators b...
To review your purchase history, please check the guides below:
FACEBOOK:
* Click on Settings located in the top right corner of your Facebook
profile.
* On the left side of this page a few more options will appear,
click on the option Payments.
...
Here at Gambino we don’t process payments for in-app purchases nor
have access to any of your credit card information. That’s because
the payment transactions themselves are completed through Facebook,
Microsoft Store, Apple’s App Store or Google Play (de...
Links are available to be collected from posts or reposts from the
Gambino Slots official fan page on Facebook. They may also be
collected from the Gambino Slots page on Twitter and received by
emails. The links can’t be collected in comments under posts ...
We highly recommend you to connect to Gambino Slots via your Facebook
account. This is the only way for you to enjoy the social aspects of
the game, such as sending gifts to your friends and receiving gifts
from them and sharing pictures of all your WINS!...
XP BLAST
If you want to progress faster, then XP Blast is the feature you were
looking for! It doubles the amount of XP you get from your spins,
allowing you to reach new heights twice as fast. In order to activate
one or review how many you have got le...
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Copyrights© 2015 Gambino LLC. All rights reserved
Help Desk Software by Kayako
Copyrights© 2015 Gambino LLC. All rights reserved
Help Desk Software by Kayako